SALES TERMS AND CONDITIONS
Acceptance: By placing an order agrees to Air Door Distributors terms and conditions stated herein. Any dispute shall be based on these terms and conditions and governed by the laws of the State of Nevada.
Payment: We accept Visa, Mastercard, American Express & Discover.
Freight: We will pay ground freight (best way) within the continental U.S. for domestic customers and to point of embarkation for foreign customers.
Freight Damage: We are not liable for damages to customer orders during transportation. It is customer's responsibiltiy to inspect the order at the time of delivery to ensure its accuracy and condition. Any shortages or damages MUST be noted on the bill of lading. If damages are seen then shipment must be refused and sent back. Any concealed damages must be reported to freight carrier upon delivery, no later than ten days after the shipment was delivered. In the case of concealed damage, customer is responsible for filing freight claim directly with freight carrier. Please contact our customer service department for re-order of damaged goods.
Changes: Changes to customers order are generally made at no charge to customer. However, in certain instances addtional charges may apply. Please consult us at the time of order revision for more information. Custom or modified equipment is not subject to the above guidelines, additional charges will apply.
Cancellations: If customer order has not been processed, there will be no cancellation charges. If customer order has been processed and put into production, cancellation charges will apply.
Returns: Customer must obtain a Return Goods Authorization (RGA) number prior to returning any merchandise. All returned merchandise must be shipped in its original condition; freight prepaid and may be subject to handling or restocking charges up to 35%, or a minimum of $200, for standard equipment and up to 50% on custom equipment. We will establish actual handling and restocking charges at the time of return. Exchanges are subject to 10% exchange fee, a minimum of $100. Custom or modified equipment is not subject to the conditions, higher exchange charges will apply. If equipment is more than 90 days old, addtional or restocking charges will apply.
Taxes: Any applicable sales taxes and/or other charges upon production, sale and/or shipment of merchandise sold hereunder shall be addedto the price herein provided, and shall be paid by the customer.
Warranty: Warranty period for Mars Air Doors equipment, except heated and custom models, is a five-year period commencing from the date of shipment. Warranty period for heated and custom equipment is an eighteen month period commecing from the date of shipment.
Air Door Distributor
